Marketplace Booking and Experience Policy

Read the full Terms & Conditions here


You bring the job, we provide the adventure.

The Remote Year Marketplace is a one stop shop for you to customize your experience each month.
We've outlined our policies here to help make them as clear as possible to ensure an enriching experience
for everyone!

We’ve made many necessary changes and updates to the RY Marketplace to clarify our platform and make your experience more seamless. We'll continue to make updates and changes to improve the platform as we continue to grow and you'll always be able to find these updates and policies outlined here. Our intention for this policy is to help:

Drive consistency across cities, countries, and regions
Address questions and feedback we heard the most across the Nation
Drive fairness while letting as many people participate in the different offerings in each city
Prioritize and protect existing Remotes and Citizens on our programs

General Policy Updates

We added a few new policies and updated some existing ones. Browse the full Terms & Conditions here and check out the highlights below: 

💰 Payment plans may be available on a select set of experiences
💳 Bookings on Marketplace are refundable within 24 hours of purchase
👨‍👩‍👧‍👦 Experiences run on a minimum number to operate
🔄 Local Experience and Side Trip bookings are transferrable
🛠 Tracks, Side Trips and Local Experiences may change
🚫 Remotes who have left the program cannot attend Remote Year events
👯‍♀️ Opt Out Remotes and Inactive Citizens have limited access
🏠 Accommodation Upgrades
✅ Remote Year Nation Access
🎟 Who Can Attend RY Events

Frequently Asked Questions

Who do I contact if I need a refund?
What happens when the Track Event for the month gets cancelled / changed due to weather?
Can Friends & Family visiting come with me on these experiences?
I'm an Opt Out Remote but would like to book a Local Experience this month.

Reach out to us at marketplace@remoteyear.com with booking inquiries or questions.

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