Please note: You are responsible for handling your own luggage at all times.
After you make your booking, you will need to provide your city-team with the following information:
- Whatsapp contact of the person that will use the service
- Arrival information: Flight number, airline, and number of passengers
- Pick up/Drop off address
- Pick up time
FREQUENTLY ASKED QUESTIONS
What if I don't have WhatsApp?
You will need to download WhatsApp in order for us to get in touch with you if necessary. If our team does not have your WhatsApp number on file before your flight, we will not have a way to get in touch with you in case we need to. Please ensure you share your WhatsApp number with your City Team.
How far in advance do I need to book this?
To be safe please book this at least 48 hour prior to your arrival/departure flight.
Where will my driver pick me up?
Instructions and details will be provided by the driver via WhatsApp.